Research Statement

My research aims to improve and advance communication and collaboration in today’s highly networked society. My research activities can be organized into four main themes: collaborations in the digital domain, digital media, data analytics and visualization, and e-learning. I am fond of activity theory and phenomenology, which have equipped me with new capabilities to understand the interwoven pieces of our human society. I believe that scholarly work should improve our insights, inform decisions, and promote actions that will improve lives.

Research Gate | Google Scholar | AIS Dashboard

Articles in Refereed Academic Journals

23) Swani, K., Wamwara, W., Goodrich, K., Schiller, S., & Dinsmore, J. (2021). Understanding Business Student Retention During Covid-19: Roles of Service Quality, College Brand, and Academic Satisfaction, and Stress. Services Marketing Quarterly, 1-24. DOI

22) Asamoah, D., Doran, D., & Schiller, S. (2020). Interdisciplinarity in Data Science Pedagogy: A Foundational Design, Journal of Computer Information Systems. DOI

21) Duberstein, S., Asamoah, D., Doran, D., & Schiller, S. (2019). Finding and Validating Medical Information Shared on Twitter: Experiences Using a Crowdsourcing Approach, International Journal of Web Engineering and Technology, 14(1), 80-98. DOI

20) Zadeh, A., Schiller, S., Duffy, K., & Williams, J. (2018). Big Data and The Commoditization of Analytics: Engaging First-Year Business Students with Analytics, e-Journal of Business Education & Scholarship of Teaching, 12(1), 120-137. Link

19) Nah, F., Schiller, S., Mennecke, B., Siau., K., Eschenbrenner, B., & Sattayanuwat, P. (2017). Collaboration in Virtual Worlds: Impact of Task Complexity on Team Trust and Satisfaction, Journal of Database Management, 28(4), 60-78. DOI | Acceptance rate: 15%

18) Yang, X., Schiller, S., Teo, H-H., & Wang, Q. (2017). Decision Confidence in Virtual IT Product Trial and Purchase Decision-Making, AIS Transactions on Human-Computer Interaction (THCI), 9(2), 123-148. Link | Acceptance rate: 36%

17) Schiller, S. (2016). CHAT for Chat: Mediated Learning in Online Chat Virtual Reference Service, Computers in Human Behavior, 65, 651-665. Link | h-index: 96; 5yr impact factor: 3.724

16) Schiller, S., Merhout, J., & Sandlin, R. (2016). Enterprise IT Asset Disposition: An Overview and Tutorial, Journal of the Midwest Association for Information Systems, 2016(2), 27-42. Link

15) Schiller, S., Goul, M., Iyer, L., Sharda, R., & Asamoah, D. (2015). Build Your Dream (not just Big) Analytics Program, Communications of the Association for Information Systems (CAIS), 37(40), 811-826. Link | h-index: 23; (A)

14) Roysden, R., Schiller, S. (2015). Retooling for Success: A Case of VoIP Implementation at A Midwestern Financial Service Office, Journal of the Midwest Association for Information Systems, 2015(4), 53-60. Link

13) Goodrich, K., Schiller, S., & Galletta, D. (2015). Consumer Reactions to Intrusiveness of Online-Video Advertisements: Do Length, Informativeness, and Humor Help (or Hinder) Marketing Outcomes?, Journal of Advertising Research, 55(1), 37-50. Link | h-index: 60; impact factor: 2.56; (A)

12) Schiller, S., Mennecke, B., Nah, F., & Luse, A. (2014). Institutional Boundaries and Trust of Virtual Teams in Collaborative Design in A Virtual Environment, Computers in Human Behavior, 35, 565-577. Link | h-index: 96; 5yr impact factor: 3.724

11) Schiller, S., Goodrich, K., & Gupta, P. (2013). Let Them Play! Active Learning in a Virtual World in Marketing Education, Information Systems Management, 30(1), 50-62. Link | h-index: 43; 5yr impact factor: 1.496

10) Siau, K., Nah, F., Mennecke, B. & Schiller, S. (2010). Co-creation and Collaboration in a Virtual World: A 3D Visualization Design Project in Second Life, Journal of Database Management, 21(4), 1-13. Link | h-index: 26; 5yr impact factor: 1.978

9) Schiller, S. & Cui, J. (2010). Communication Openness in the Workplace: the Effects of Medium (F2F and IM) and Culture (U.S. and China), Journal of Global Information Technology Management, 13(2), 37-75. Link | h-index: 9

8) Sengupta, A. & Schiller, S. (2010). FlexRFID: A Design, Development and Deployment Framework for RFID-based Business Applications, Information Systems Frontiers, (12), 551-562. Link | h-index: 41, 5yr impact factor: 2.248

7) Schiller, S. (2009). Practicing Learner-Centered Teaching: Pedagogical Design and Assessment of a Second Life Project, Journal of Information Systems Education, 20(3), 369-381. Link | h5-index: 11

6) Osborne, E. & Schiller, S. (2009). Order and Creativity in Virtual Worlds, Journal of Virtual Worlds Research, 2(3), 2-16. PDF

5) Sengupta, A. & Schiller, S. (2009). Saving Lives: The Case of RFID-Based Personnel Tracking In A Chinese Coal Mine, Production & Inventory Management Journal, 45(1), 44-55. PDF | h-index: 25

4) Schiller, S. & Mandviwalla, M. (2007). Virtual Team Research: An Analysis of Theory Use and a Framework for Theory Appropriation, Small Group Research, 38(1), 12-59. PDF | h-index: 53, 5yr impact factor: 1.318, (A)

3) Zou, S., & Han, B. (2001). The Analysis and Implementation of Capacity Requirements Planning in MRPII. Journal of Beijing Institute of Technology, Social Sciences Edition, 3(4), 38-41.

2) Zhang, P., & Zou, S. (2001). Design and Implementation of MRPII in Manufacturing Firm. Journal of Beijing Technology and Business University, Natural Science Edition, 3, 61-64.

1) Feng, W., Han, B., & Zou, S. (2001). Implementation of Manufacture Operation Management System in Discrete Enterprise. Journal of Beijing Institute of Technology, Social Science Edition, 3(2), 37-40.

Refereed Articles in Academic Conference Proceedings

30) Schiller, S. (2017) Learning with the Library Community, Virtually – A Mixed Methods Research, Proceeding of the 23^rd Americas Conference on Information Systems (AMCIS), Boston, Massachusetts, August 10-12, 2017.

29) Siau, K., Petter, S., Schiller, S., & Ulmer, J. (2017) Teaching and Research Directions for Business and MIS Programs, Proceeding of the 2017 Midwest Association for Information Systems (MWAIS) Conference Springfield, Illinois, May 18-19, 2017.

28) Schiller, S. (2017) Storytelling with Tableau: A Hands-on Workshop, Proceeding of the 2017 Midwest Association for Information Systems (MWAIS) Conference Springfield, Illinois, May 18-19, 2017.

27) Schiller, S. (2016) Predicting and Improving Academic Success and Student Retention: An Action Research, Proceeding of the 2016 Pre-ICIS SIGDSA/IFIP WG8.3 Symposium, Dublin, Ireland, December 11, 2016

26) Schrader, D., Gupta, A., Iyer, L., Schiller, S., & Sharda, R. (2016) Sports Analytics Research Collaborations: Connecting Business Schools with Athletic Departments, Proceedings of the 22nd Americas Conference on Information Systems (AMCIS), San Diego, California, August 11-13, 2016.

25) Hassan Zadeh, A., Schiller, S., Duffy, K. (2016) Teaching Analytics: A Demonstration of Association Discovery with SAS Enterprise Miner, Proceedings of the 22nd Americas Conference on Information Systems (AMCIS), San Diego, California, August 11-13, 2016.

24) Merhout, J., Callison, M., & Schiller, S. (2016) Environmental Management Information Systems: A Conceptual Overview and Review of Vendors, Proceedings of the Midwest United States Association for Information Systems (MWAIS), Milwaukee, Wisconsin, May 19-20, 2016.

23) Asamoah, D., Doran, D., Schiller, S. (2015) Teaching the Foundations of Data Science: An Interdisciplinary Approach, Pre-ICIS Business Analytics Congress Conference, December 11-15, Fort Worth, TX, USA.

22) Schiller, S., Goul, M., Iyer, L., Sharda, R. & Schrader, D. (2014) Panel: Build Your Dream (not just Big) Analytics Program, Proceeding of the 21st Americas Conference on Information Systems (AMCIS), August 6-10, Savannah, GA, USA.

21) Zhong, H. & Schiller, S. (2013) Exploring a Third-Party e-Waste Recycling System under the Extended Producer Responsibility Framework in China, in Solving the e-waste problem: An interdisciplinary compilation of international e-waste research, edited by Deepali Sinha Khetriwal, Claudia Luepschen, and Ruediger Kuehr, United Nations University Press.

20) Merhout, J., Callison, M. & Schiller, S. (2012). Carbon Footprint and Accounting and Environmental Management Systems: A Conceptual Overview, Poster, Proceeding of the 19th Americas Conference on Information Systems (AMCIS), August 7-9, Seattle, WA, USA.

19) Schiller, S., Nah. F., Mennecke, M. & Keng, S. (2011). Gender Differences in Virtual Collaboration on a Creative Design Task, Proceeding of the 32nd International Conference on Information Systems (ICIS), December 4-7, Shanghai, China.

18) Goodrich, K., Schiller, S. & Galletta, D. (2011). Intrusiveness of Online Video Advertising and Its Effects on Marketing Outcomes, Proceeding of the 32nd International Conference on Information Systems (ICIS), December 4-7, Shanghai, China.

17) Schiller, S., Duffy, K. & Sethi, V. (2011). Research-in-Progress: Bonding with Customers Online: From Modality Richness to Social Translucence, Pre-ICIS OASIS Workshop, December 4, Shanghai, China.

16) Schiller, S., Duffy, K. & Sethi, V. (2011). Research-in-Progress: Serving Young Adult Online Consumers: the Transcendental Role of Social Media, Pre-ICIS SIGSVC Workshop, December 3, Shanghai, China.

15) Schiller, S. & Merhout, J. (2011). IT Asset Disposition Services: A Green Solution for the Enterprise, Proceeding of the 18th Americas Conference on Information Systems (AMCIS), August 4-7, Detroit, MI, USA.

14) Nah, F., Schiller, S., Mennecke, B., Siau, K. & Parichart, P. (2011). Team Collaboration in Virtual Worlds: The Role of Task Complexity, Proceeding of the 18th Americas Conference on Information Systems (AMCIS), August 4-7, Detroit, MI, USA.

13) Zhong, H. & Schiller, S. (2011). Design of the Expense Allocation Mechanism in E-waste Recycling Deposit System Under EPR Framework, Proceeding of the 8th IEEE International Conference on Service Systems and Service Management (ICSSSM11), June 25-27, Tianjin, China.

12) Zhong, H., Schiller, S. & Ma, Z. J. (2011). Exploratory Proposal for E-waste Recycling Deposit System Under EPR, Proceeding of the Third International Conference on Transportation Engineering (ICTE 2011), July 23-25, Chengdu, China.

11) Zhong, H., Schiller, S., Liu, J. C. & Wang, Z. H. (2010). Building a Third-party Recycling Platform for E-waste Recycling through an Extended Producer Responsibility Framework, Proceeding of the 2010 International Conference of Logistics Engineering and Management (ICLEM 2010), October 7, Chengdu, China, 49-54.

10) Yang, X., Schiller, S., Teo, H. H. & Wang, Q. S. (2010). Are You Doing It in the Right Way? The Effects of Regulatory Fit in IT Product Trial, Proceeding of the 2010 China Summer Workshop on Information Management (CSWIM 2010), June 19-20, Wuhan, China.

9) Schiller, S. & Johnson, B. (2009). No Difference? A Study on Learning Process and Outcome among Online, Hybrid, and Face-to-Face Courses, Proceeding of the 2009 AIS SIG-ED Pre-ICIS Conference, December 12-14, Phoenix, AZ, USA.

8) Zhong, H. & Schiller, S. (2009). Recycling E-Waste: A Solution Through Third Party Recycler, Proceeding of the 9th International Conference for Electronic Business (ICEB), November 30-December 2, Macau, China.

7) Roysden, R. & Schiller, S. (2009). A Case of VoIP Implementation at A Financial Services Office. Proceeding of the 15th Americas Conference on Information Systems (AMCIS), August 6-9, San Francisco, CA, USA.

6) Siau, K., Nah, F., Mennecke, B. & Schiller, S. (2009). An IBM Power Systems Education Project in Second Life, Proceeding of the 2009 International Simulation and Gaming Conference (ISAGA), June 29-July 3, Singapore.

5) Nah, F., Mennecke, B., & Schiller, S. (2009). Team Collaboration in Virtual Worlds: The Role of Task Complexity. Proceeding of the 2009 Mardi Gras Conference, February 19-21, Baton Rouge, Louisiana, USA.

4) Osborne, E. & Schiller, S. (2009). Order and Creativity in Virtual Worlds. Proceeding of the 2009 Mardi Gras Conference, February 19-21, Baton Rouge, Louisiana, USA.

3) Schiller, S. & Galletta, D. (2006). A Dyadic Analysis of Media Synchronicity and Task in Live Chat Online Customer Service. Proceeding of the 12th Americas Conference on Information Systems (AMCIS), August 5-7, Acapulco, Mexico.

2) Zou, S. & Stormont, S. (2005). Two Sides of the Story: Media Choice and Media Use of Web-based E-mail and Live Chat Customer Services. Proceeding of the 11th Americas Conference on Information Systems (AMCIS), August 11-14, Omaha, NE, USA.

1) Zou, S. & Patnayakuni, R. (2004). Analysis of IT Strategic Alignment and Infrastructure Capability in BPR Implementations. Proceeding of the 10th Americas Conference on Information Systems (AMCIS), August 5-8, New York City, NY, USA

Grants

2021, Campus Conversation Grant, $500, ACE (American Council on Education) Women’s Network Ohio

2020-21, Faculty-Led Student Retention Grant, $6040, Co-PI, WSU

2020, Campus Conversation Grant, $500, ACE (American Council on Education) Women’s Network Ohio

2017-2018, OhioLINK Research Award, $3000, “Ask A Librarian” Live Chat Service: A Mixed Methods Research on the Service Styles of Professional Librarians and Student Workers, PI, grant awarded by OhioLINK (news announcement)

2015-2016, Research Initiation Grant, $14,425, Assessing the Reliability of Medical Advice Shared on Online Social Media, PI Dr. Daniel Asamoah, Co-PIs Dr. Derek Doran and Dr. Shu Schiller, Wright State University

2015-2016, Faculty Mentoring Grant, $5000, PI Dr. Shu Schiller, with the Department of Information Systems & Supply Chain Management, Wright State University

2014 State of Ohio Fund, $600,000 to establish the DAVE (Data Analytics & Visualization Environment) Lab in the Raj Soin College of Business

2014-2016 Innovative Teaching Grant, $17,300, PI Dr. Shu Schiller, Co-PIs Drs. Kevin Duffy, Larry Weinstein, Greg Kellar, Wright State University

2014-2015, Professional Development Grant, $3000, PI Dr. Shu Schiller, Wright State University

2014-2015, Big Data in an Integrated Supply Chain Management Model for the Optimization, Simulation, and Visualization of Distribution Network – A New, Collaborative Research Initiative, with Drs. George Polak and James Hamister, submitted to RIG WSU, not funded.

NSF Data-Intensive Research to Improve Teaching and Learning – An Ideas Lab to Foster Transformative Approaches to Teaching and Learning, 13-565, submitted in Aug 2013, not funded

2013-2014, Multicultural Course Assessment Grant, $3000, PI Dr. Shu Schiller, Multicultural Affairs and Community Engagement (MACE) and CTL, Wright State University

2012-2013, Teaching Innovation Grant, $8300, PI Dr. Shu Schiller, Wright State University

NSF grant proposal No. SEP: Information Visualization of Transportation Modes, Co-PI, submitted in February 2012, not funded.

2011, Research Grant on Online Video Advertisement, awarded by Rike Consumer Research Foundation, Wright State University

2010-2013, co-PI, Research Grant on E-Waste Recycling, awarded by the Humanities and Social Sciences under the Ministry of Education of China, no. 10YJC63041, 70,000RMB ($10,700)

2010, Dean’s Summer Research Grant, College of Business, Wright State University, Shu Schiller (PI), Qualitative Data Analysis on Creative Design in Virtual Worlds

May 2009, Professional Development Grant, Research and Sponsored Programs, Wright State University, Shu Schiller (PI), SEM Training in ICPSR Summer Program, $3000

2008, Dean’s Summer Research Grant, College of Business, Wright State University, Shu Schiller (PI), Experiments on Software Trial and Creative Design in Virtual Worlds

April 2008, Research Initiation Grant, Research and Sponsored Programs, Wright State University, Shu Schiller (PI), Virtual Teams in Virtual Worlds: The Investigation of Collaborative Team Behavior Supported by Non-Immersive Virtual Reality, $9500

December 2007, Research Travel Grant, Research and Sponsored Programs, Wright State University, Shu Schiller (PI), Attending ICIS Conference, $1000

Spring 2006, Dissertation Grant, e-Business Institute, Temple University, Shu Schiller (PI)